Agent Now | User Guide

User Guide

Mobile insurance with AgentNow
is made easy with our how-to guides

User Guide

Mobile insurance with AgentNow is
made easy with our how-to guides

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Reach Further
Go Beyond

Bid farewell to the thick pile of insurance hardcopies, all your insurance solutions are only a few buttons away.

 

This time, there is no third party involvement because you are the only one to decide your own insurance. Learn how you can access digitally to gain all your protection here.

Create Account

Purchase Insurance

Set Policy Reminder

Create your account with AgentNow and stay protected with us!

Simple designs and step by step automatic navigation
that will facilitate your protection experience completely.

STEP 1Select your preferred language.

STEP 2Fill in your personal details.

STEP 3Add a card as a default payment method.

STEP 4Confirm delivery address.

STEP 5Account creation complete!

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Experiencing issues when creating your profile on our app?

Contact Us immediately and we will assist you right away!

Create your account with AgentNow and stay protected with us!

Simple designs and step by step automatic navigation
that will facilitate your protection experience completely.

STEP 1

Select your preferred language.

STEP 2

Fill in your personal details.

STEP 3

Add a card as a default payment method.

STEP 4

Confirm delivery address.

STEP 5

Account creation complete!

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Experiencing issues when creating your profile on our app?

Contact Us immediately and we will assist you right away!

Renewing your insurance online with AgentNow.

Solely follow these easy steps to renew your insurance plan and preserve consistency in your protection.

STEP 1 Copywriting.

STEP 2 Copywriting.

STEP 3 Copywriting.

Experience some issues to renew your insurance on our app?

Contact Us immediately and we will assist you right away!

Rapid quotations to compare your best insurance deals.

Here’s how you can leverage on AgentNow’s Compare Insurance feature to find out the best value for yourself.

STEP 1 Browse for all of AgentNow’s available insurance plans on ‘Insurance’.

STEP 2 Select the type of insurance you want and tap on ‘Get Quotations’.

STEP 3 You should receive a Quotation Summary that displays quotations from only the best selected insurance agencies that AgentNow trusts.

Experience some issues to compare insurance on our app?

Contact Us immediately and we will assist you right away!

Purchasing insurance on AgentNow.

Only a minute! Here’s how AgentNow’s easy navigation can fasten your in-app insurance shopping experience.

STEP 1 Browse multiple insurance plans that AgentNow offers.

STEP 2 Receive quotations from insurers and select the insurance you want to purchase.

STEP 3 Select ‘Purchase Now’ to purchase the ideal insurance from the insurer.

STEP 4 Confirm your delivery address for us to deliver your insurance to you.

STEP 5 Select payment method.

Experience some issues to purchase insurance on our app?

Contact Us immediately and we will assist you right away!

Pay for your insurance with ultra speed, stay protected in a blink of an eye.

We have a wide variety of payment gateways to cater user’s preferences. These options are trusted to allow exceptionally secured cyber transactions.

STEP 1 When you are ready to make purchase, select your preferred payment option.

STEP 2 Type in your card details or select default card details entry.

STEP 3 Verify authentication code on your mobile device.

STEP 4 You’re done! You are now protected with AgentNow. Check your receipt and see how your purchase status is reflected on ‘Activity’.

Experience some issues to pay on our mobile app?

Contact Us immediately and we will assist you right away!

Claiming insurance becomes so easy when you use AgentNow!

Learn how you can claim insurance without frustration with AgentNow.

STEP 1 Copywriting.

STEP 2 Copywriting.

STEP 3 Copywriting.

STEP 4 Copywriting.

Experience some issues to claim insurance?

Contact Us immediately and we will assist you right away!

Request SOS and acquire emergency assistance immediately.

At urgent times, we are at your service 24/7 to provide you with unceasing protection. Follow these simple steps and we will get to your location most immediately.

STEP 1 Click on “SOS button” on the AgentNow’s Mobile App.

STEP 2 Select if you are in the middle of a “Car Breakdown” or “Car Accident”.

STEP 3 SOS Ranger will receive a notification alert upon User’s request.

STEP 4 SOS Ranger accepts the request and will contacts the user to get more details and the time taken to travel before accepting the request.

STEP 5 User will be able to view the current location, distance and estimated time of arrival of our SOS Ranger.

STEP 6 Upon arrival, SOS Ranger required to scan QR code of Users.

STEP 7 SOS request will be marked as complete.

STEP 8 User can rate SOS Rangers after they have completed the task.

Experience some issues to report SOS?

Contact Us immediately and we will assist you right away!

Purchase and renew your road tax with AgentNow and have it delivered right to you!

With our service, you can renew your road tax along with your car insurance and receive speedy and reliable delivery.

STEP 1 Renew your Car Insurance with AgentNow.

STEP 2 Pay for the Road Tax and a RM10.00 service charge fee.

STEP 3 Delivery fee depends on your location, it is free within Intel Penang premises. RM15.00 will be charged if delivered to your door step via MyEG Services, within West Malaysia. Self pick-up is available at Intel Kulim Mail Room or at Intel PG8 AgentNow office.

STEP 4 Obtain your road tax receipt as proof of roadtax renewal if you plan to drive while awaiting the renewed road tax.

STEP 5 Receive your Road Tax in 1-14 working days depending on your location. Check out our FAQ for more details.

Experience some issues to purchase, renew and receive road tax?

Contact Us immediately and we will assist you right away!

Being A SOS Ranger

We take pride in the steps we take to makes our team of dedicated rangers the best choice for helping you in a time of need.

STEP 1 Arrive at breakdown scene in 30 minutes, wearing your vest and identification tag.

STEP 2 Monitor the surrounding area and enure the affected vehicle does not pose any danger to other road users or obstruct flow of traffic while carrying a polite and helpful attitude.

STEP 3 Perform on the spot diagnostics to determine the breakdown problem.

STEP 4 On the spot repairs such as replacement of flat tyres and spark plugs, jump start batteries, fixing disconnection of wiring and providing fuel for cases of empty fuel tank are required. Tools are required to always be with the SOS Ranger .

STEP 5 Arrange for towing services at customer’s discretion. Provide recommendations for customers who require them.

STEP 6 Arrange for customers to be sent home or to a nearby clinic or hospital if medical attention is needed (for accident cases).

Being A SOS Ranger

We take pride in the steps we take to makes our team of dedicated rangers the best choice for helping you in a time of need.

STEP 1

Arrive at breakdown scene in 30 minutes, wearing your vest and identification tag.

STEP 2

Monitor the surrounding area and enure the affected vehicle does not pose any danger to other road users or obstruct flow of traffic while carrying a polite and helpful attitude.

STEP 3

Perform on the spot diagnostics to determine the breakdown problem.

STEP 4

On the spot repairs such as replacement of flat tyres and spark plugs, jump start batteries, fixing disconnection of wiring and providing fuel for cases of empty fuel tank are required. Tools are required to always be with the SOS Ranger .

STEP 5

Arrange for towing services at customer’s discretion. Provide recommendations for customers who require them.

STEP 6

Arrange for customers to be sent home or to a nearby clinic or hospital if medical attention is needed (for accident cases).

Get Insured Today

Download the App on your preferred device today and start using!